Taking Account of Ourselves

These good old days are long gone. If you build it now, they will not come-unless you do a whole lot of other things well, and work it very hard. VillageHatShop.com has come a long way in this short time; if we hadn’t we would not still be here.
Continue Reading →


Waving the White Flag

I now believe “the customer service problem” is a blameless generational difference in world views.
Continue Reading →